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Being one of the Top Five manufacturers of virgin hair products Since 2008.Our factory specializes in all kinds of VIRGIN hair products. Located in GZ covers an area of 1000,0 square meters. With more than 50 workers and technicians focus on production, research and development.OEM & ODM acceptable and continuously look to improve, expand and broaden our existing products line and services to close to customers, close to the markets.

The development and design of new products closes to the market, as well as good quality with reasonable price and timely delivery; we enjoy high great reputation in the hair line. We are not only your beauty manufacturer but also your beauty carrier!!!

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Return Policy

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 

Notes
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason

No restocking fee to be charged to the consumers for the return of a product.;


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at market@luvinwig.com.

Please contact our Customer service at market@luvinwig.com to get the return address.

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